Scattered leads
Leads land in email, phone, Instagram DMs and agency referrals with no single view of the pipeline.
Certified Zoho Partner
Every lead.
Every trip.
One platform on Zoho.
Elite Tech Global builds your travel agency software and travel CRM on one connected Zoho platform, for US travel agencies, host agencies, advisors, tour operators and TMCs. Capture leads on any channel, quote in minutes, book, track commissions and grow repeat bookings, without a single spreadsheet.
0Travel niches unified
0%+Leads on auto follow-up
0/7Capture across channels
The scaling problem
Growth exposed the cracks. Busywork grew faster than bookings.
As your agency adds advisors, niches and lead channels, the spreadsheet stack starts to leak. These are the pains that quietly cost US agencies bookings every week.
Follow-ups fall through
No enforced cadence, so warm leads are forgotten and ready-to-book travelers slip to another agency.
Slow quotes and itineraries
Every itinerary is rebuilt by hand. No standard template across leisure, groups, corporate or cruise.
Double entry
The same booking is retyped across inbox, spreadsheets and the booking engine, so errors and rework pile up.
Supplier management
Airlines, hotels, tour operators and DMCs live in separate files, so rates and preferred partners are hard to manage.
Seasonal swings
Peak season buries the team while quiet months go unplanned. There is no way to smooth demand or staffing.
Commission and net-rate tracking
Commissions, net rates and overrides are reconciled by hand, so margins leak and payouts are hard to verify.
Weak reporting
No dashboard for conversion, revenue by niche or channel ROI. Decisions run on gut feel, not data.
Host and remote advisors
Home-based and host-network advisors work in silos, with no shared pipeline, visibility or accountability.
The traveler journey
Six stages. Each pain paired with the exact Zoho fix.
Click through the journey your traveler actually takes, from first search to a repeat booking. Left is the pain today. Right is what the Zoho platform does about it.
Stage 01 · Pain
Capture
A traveler finds you through Google, Instagram or a referral and messages you at 11pm. If no one answers, they contact three other advisors before morning.
Zoho fix
SalesIQ capture
Zoho SalesIQ greets every website visitor, answers instantly with a chatbot and turns the conversation into a qualified CRM lead around the clock.
- Live chat and chatbot on web and mobile
- Visitor intent and page tracking
Zoho SalesIQCRM Leads
Stage 02 · Pain
Qualify
The lead arrives but sits in an inbox. No acknowledgement goes out, no advisor is assigned and no follow-up is scheduled until someone remembers.
Zoho fix
CRM plus blueprint
CRM sends an instant email and text acknowledgement, auto assigns by niche or territory, and a blueprint enforces Day 2 and Day 5 reminders so no lead goes cold.
- Instant acknowledgement and hot, warm, cold tagging
- Day 2 and Day 5 follow-up reminders
Zoho CRMBlueprintFlow
Stage 03 · Pain
Quote
The advisor rebuilds an itinerary from scratch in a document, prices it by hand and emails a PDF. Revisions restart the whole cycle and versions get lost.
Zoho fix
Standard quotation
CRM quotes assemble multi-component packages from templates with line items for flights, hotels, tours and transfers, then send for approval through the client portal.
- Reusable templates per travel niche
- Client portal for quote approval
CRM QuotesClient Portal
Stage 04 · Pain
Book
The traveler confirms, but sales and finance live apart. Someone retypes the booking into an invoice, chases payment by email and reconciles by hand.
Zoho fix
Books auto invoice
A confirmed deal pushes straight into Zoho Books as an invoice, collects online via Stripe and applies commission and net-rate splits automatically.
- Online collection and payment reminders
- Commission and net-rate tracking per booking
Zoho BooksStripeCommissions
Stage 05 · Pain
Deliver
Traveler documents, supplier confirmations and pre-departure checklists are tracked on paper. A missed detail or an unsigned form can derail the whole trip at the last minute.
Zoho fix
Creator trip desk plus Sign
A custom Zoho Creator trip module runs the document checklist and confirmation tracker per booking, while Zoho Sign collects signed forms and waivers digitally.
- Per trip checklist and confirmation tracking
- Digital signatures and departure handover
Zoho CreatorZoho SignProjects
Stage 06 · Pain
Rebook
The trip ends and the relationship goes quiet. No feedback is captured, no repeat offer is sent, and a happy traveler books their next vacation elsewhere.
Zoho fix
Campaigns plus Analytics
Zoho Campaigns runs post-trip feedback and nurture journeys, while Zoho Analytics shows conversion, revenue by niche and channel ROI on one dashboard.
- Feedback capture and repeat nurture drips
- Live analytics on pipeline and revenue
Zoho CampaignsZoho Analytics
Omnichannel capture
Five ways in. One record out.
Wherever the traveler reaches you, the lead lands in the same travel CRM record, deduplicated, tagged and assigned. No lead is ever retyped or lost between apps.
Instagram and Facebook DMs and lead ads become CRM leads instantly, with the full thread attached.
Web forms and live chat SalesIQ and web forms create leads on submit, UTM tagged for true channel ROI.
Phone and host-network referrals Calls and partner referrals are logged in one click, with no lead left behind.
The Zoho stack
One platform. Every part of the trip.
Elite Tech Global replaces the patchwork of travel agency software, travel CRM and tour operator tools your team juggles today with one connected Zoho platform. We configure the Zoho applications your US agency actually needs, so sales, finance, delivery and marketing finally share one source of truth.
CRM and Flow run the pipeline, blueprint and automations across every travel niche.
Books turns bookings into invoices, collects online and tracks commissions and net rates.
Creator and Sign deliver the custom trip desk module and paperless documents.
Analytics and Desk give live dashboards and a support desk for every traveler.
Zoho and the Zoho product logos are trademarks of Zoho Corporation, shown to identify the platform Elite Tech Global implements.
Automation in motion
The pipeline runs itself while you sleep.
Acknowledgements, assignments, reminders and invoices fire on their own. Your advisors spend their day selling trips, not chasing admin.
Instant acknowledgementEmail and text reply within minutes of any new lead.
Timed follow-upsDay 2 and Day 5 reminders with escalation on stalled leads.
Sales to finance flowConfirmed deals raise invoices, apply commissions and collect payment automatically.
Before and after
From manual chaos to a connected platform.
Before · manual chaos
Every step by hand
- Leads scattered across email, phone and Instagram DMs
- Follow-ups depend on memory and free time
- Quotes rebuilt from scratch every time
- Invoices retyped, commissions reconciled by hand
- Zero visibility into conversion or revenue
After · connected platform
Every step automated
- One CRM record per traveler across all channels
- Blueprint enforced Day 2 and Day 5 reminders
- Template quotes approved in the client portal
- Auto invoices, online collection and commission tracking
- Live analytics on pipeline, revenue and channel ROI
Phased rollout
Live in six weeks, phase by phase.
A structured Elite Tech Global rollout gets your team productive fast, with adoption built in from day one.
1
Week 1Discovery
Workshops to map your travel niches, pipelines and rules.
2
Week 2CRM build
Modules, pipelines, blueprint and lead capture configured.
3
Week 3Automation
Flow, acknowledgements, assignment and reminder logic.
4
Week 4Finance and trips
Books invoicing, Stripe and the Creator trip desk module.
5
Week 5Analytics and test
Dashboards, data import and full user acceptance testing.
6
Week 6Go live
Training, adoption support and go live with your team.
Built for every US travel business
One platform. Every kind of travel business.
From host agencies to independent advisors, tour operators to TMCs, the same connected Zoho platform runs every kind of US travel business.
Outcomes that scale
What one connected platform changes.
0%Faster quotes and itineraries, agencies report
0%+More repeat bookings, agencies report
0 hrsSaved per advisor each week, agencies report
0 minAverage first response to new leads, agencies report
Questions, answered
Frequently asked questions
Can you migrate our existing client and booking data?
Yes. Elite Tech Global migrates clients, bookings, suppliers and notes from your current CRM, spreadsheets or booking system, with de-duplication and validation, so you start clean on Zoho.
How much does a Zoho implementation cost?
Cost depends on the apps and integrations you need. Zoho licenses are billed per user by Zoho, and Elite Tech Global scopes a fixed implementation fee during discovery so there are no surprises.
How long does implementation take?
A typical rollout runs six weeks across discovery, CRM build, automation, finance, analytics and testing, then go live with training. Timelines flex with the number of niches and integrations.
Can Zoho integrate with our GDS or booking engine?
Yes. Elite Tech Global connects Zoho to your GDS, booking engine and supplier portals through APIs and Zoho Flow, so bookings, itineraries and documents sync into the CRM without double entry.
Do you support the host agency and independent advisor model?
Yes. Role-based access, territories and commission splits let host agencies and home-based advisors share one platform, while each advisor sees only their own clients and payouts.
What support do you offer after go live?
Elite Tech Global provides training, documentation and ongoing support after go live, plus admin help, new automations and reporting as your agency grows.
Explore the platform
Eight Zoho apps, one travel platform.
Dive into each Zoho product we configure for US travel agencies, host agencies, advisors and tour operators. Every app is set up to work as one connected system for your team.
Zoho CRM
Capture every US traveler enquiry from web, phone, Instagram and referrals in one pipeline. Automate follow ups and convert more trips.
Learn more
Zoho Books
Invoicing, online payments, deposits and supplier commissions for US agencies. Balances and net rates tracked automatically.
Learn more
Zoho Flow
Connect CRM, Books, your booking engine and email. Automate the handoffs so data moves without copy paste.
Learn more
Zoho Analytics
Live dashboards on revenue, conversion, advisor performance and source ROI. Decide with data, not spreadsheets.
Learn more
Zoho Sign
E-signatures on booking forms, waivers and vendor contracts. Sign on any device with a full audit trail.
Learn more
Zoho Creator
Custom itinerary builders, supplier databases and quote tools built for your agency, on one low-code platform.
Learn more
Zoho Desk
Turn traveler questions into tracked tickets across email, chat and phone. Faster resolutions, happier clients.
Learn more
Zoho Projects
Run group tours and corporate programs as projects. Tasks, timelines and suppliers coordinated so every trip ships on time.
Learn more
Start the journey
Let us map your agency onto one Zoho platform.
Book a working session with Elite Tech Global. We will walk your travel niches, show the automation live and scope a phased rollout for your team.
Delivered by Elite Tech Global, a certified Zoho implementation partner for US travel and tourism.
Request your Zoho travel demo
Tell us about your agency and a specialist will reach out to schedule a tailored walkthrough.
Prefer to talk now? Call +1 (707) 418-4889 or email sales@elitetech-global.com.
Ready to unify every lead?
One connected Zoho platform for your US travel agency.